Our mission
Make business communication easier to act on.
A customer message should not disappear between a personal phone, a spreadsheet, and the next teammate. We connect conversations to clear ownership and next steps.
About Kshana API
Built for conversations that move business forward.
Kshana API brings WhatsApp conversations, customer context, and the work that follows into one shared workspace. Our aim is simple: make it easier for teams to respond, collaborate, and follow through.
Our approach
Useful tools. Connected customer journeys.
We focus on practical workflows that teams can understand, configure, and use every day, from the first enquiry to the follow-up.
- Shared access instead of scattered conversations
- Structured customer details instead of lost context
- Visible next steps instead of unclear handoffs
- APIs and webhooks for the systems you already use
What guides us
Principles that show up in the product.
Customer first
Start with the work a customer and their team actually need to get done.
Keep it clear
Make powerful workflows understandable, with visible ownership and next steps.
Respect access and privacy
Build with team permissions, customer consent, and responsible messaging in mind.
Be transparent
Explain setup requirements, platform charges, and the role of Meta approvals clearly.
Meet the team
The people behind Kshana API.
Building a more connected way for businesses and customers to communicate.
Kishore C
Founder & CEO
Building products that help businesses connect with their customers and grow.
Dinesh P
Co-founder
Focused on APIs, automation, and scalable platforms that are practical for developers.
Siva Kumar K
Co-founder
Creating intuitive experiences that solve everyday business challenges.
Kshana APIis a product ofFiretminds Private Limited. (opens in a new tab)
Your next step
Let's build your next customer experience.
Create a workspace, connect WhatsApp through Meta, and prepare your first conversation.