Keep service workflows and customer updates moving.
Kshana API helps operations teams coordinate reminders, service messages, approvals, and workflow steps across WhatsApp from one governed system.
Run customer-facing operational flows from one controlled workspace.
Trigger time-based reminders and operational updates automatically.
See every status, handoff, and completion milestone in one place.
Automate repetitive communication without losing accountability.
Apply structured roles, permissions, and workflow ownership.
Everything your team needs to operate over WhatsApp
Create repeatable operational journeys with message triggers and next actions.
Send updates, confirmations, reminders, and completion prompts automatically.
Assign operational tasks by region, queue, account, or service line.
Keep notes, escalation context, and activity history attached to every thread.
Track what is pending, in progress, and completed across teams.
Measure execution speed, missed steps, and workflow completion quality.
Ready to coordinate operations with less manual follow-up?
Join early access and move your operational customer updates into one accountable WhatsApp workflow.