Kshana API
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Built for every customer-facing team

Kshana API helps teams manage WhatsApp conversations, campaigns, automation, and support from one powerful workspace.

Kshana API solutions overview
Solutions

Built for every customer-facing team

Kshana API helps teams manage WhatsApp conversations, campaigns, automation, and support from one workspace.

Sales TeamsCapture leads, assign chats, and follow up faster to close more deals.
Marketing TeamsRun targeted campaigns, manage templates, and track customer engagement.
Support TeamsResolve customer queries faster with shared inbox, notes, and automation.
Operations TeamsSend updates, reminders, service messages, and manage workflows at scale.
AgenciesManage multiple clients, campaigns, inboxes, and WhatsApp numbers.
E-commerceSend order updates, promotions, abandoned cart reminders, and support messages.
View all solutionsExplore all use cases and see how Kshana API fits your business.
BlogNews, practical articles, launches, and tactical WhatsApp insights.
GuidesPractical WhatsApp API playbooks for teams and operators.
API basicsCore concepts, pricing, limits, security, and onboarding basics.
Template messagingApproval-ready template patterns for campaigns and lifecycle flows.
Automation tipsLead capture, bot reply, routing, and handoff workflow examples.
API docsEndpoints, collections, help center references, and implementation docs.
Free toolsCreate WhatsApp click-to-chat links and website contact widgets.
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Features
Sales TeamsCapture leads, assign chats, and follow up faster to close more deals.Marketing TeamsRun targeted campaigns, manage templates, and track customer engagement.Support TeamsResolve customer queries faster with shared inbox, notes, and automation.Operations TeamsSend updates, reminders, service messages, and manage workflows at scale.AgenciesManage multiple clients, campaigns, inboxes, and WhatsApp numbers.E-commerceSend order updates, promotions, abandoned cart reminders, and support messages.
BlogNews, practical articles, launches, and tactical WhatsApp insights.GuidesPractical WhatsApp API playbooks for teams and operators.API basicsCore concepts, pricing, limits, security, and onboarding basics.Template messagingApproval-ready template patterns for campaigns and lifecycle flows.Automation tipsLead capture, bot reply, routing, and handoff workflow examples.API docsEndpoints, collections, help center references, and implementation docs.Free toolsCreate WhatsApp click-to-chat links and website contact widgets.
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Resources/WhatsApp API basics
WhatsApp API basics

Start with the concepts that shape every implementation.

Pricing, limits, security, account readiness, and message categories belong on one clear page before teams move into campaigns or automation.

Practical guides and learning resources
What is WhatsApp Business API?
4 min read
A plain-language explanation of the API, who it is for, and what it enables operationally.
Read overview
WhatsApp Business API pricing explained
6 min read
How conversation pricing, template strategy, and messaging intent work together.
Read overview
Rate limits and message categories
5 min read
What teams need to know about throughput, quality signals, and message classification.
Read overview
Phone number requirements
4 min read
Number readiness, ownership expectations, and practical migration considerations.
Read overview
WhatsApp API security best practices
6 min read
Security habits that protect credentials, customer data, and operational trust.
Read overview
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Kshana API

Kshana API keeps WhatsApp conversations, lead context, follow-ups, and team operations connected for revenue and support teams.

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