Turn WhatsApp into a revenue and retention channel.
Kshana API helps commerce teams send order updates, promotions, reminders, and support messages that keep shoppers informed and buying with confidence.
Keep shoppers informed with delivery, dispatch, and return updates.
Trigger timely reminders for abandoned checkouts and incomplete purchases.
Handle order questions and post-purchase issues in a shared inbox.
Run promotions and lifecycle journeys with approved templates.
Measure clicks, conversions, support response, and message impact.
Everything your team needs to operate over WhatsApp
Send dispatch, delay, delivery, and return notifications automatically.
Recover high-intent shoppers with timely WhatsApp reminders.
Answer order questions and coordinate support from one team inbox.
Manage offers, launches, and retention messages with approved templates.
Track message-driven clicks, conversions, and repeat-purchase activity.
Connect stores, CRMs, and order systems into your WhatsApp workflow.
Ready to make WhatsApp a stronger commerce channel?
Join early access and help your team automate updates, recover more carts, and keep customers engaged after purchase.